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John Francis

John Francis

Technical Partner | Ex-Google Senior SWE (10 years) | Founder

Hardware AI (Post-Google)

Founder / Engineer

Zürich
  • Developed a computer vision pipeline and AI agent for objective visual inspection of IT assets.
  • Architected a custom system for automated hardware condition assessment, eliminating human inconsistency.
  • Successfully launched trials showing >70% recall/precision in flaw detection for corporate hardware.

Google (10 Years)

Senior Software Engineer, YouTube Trust & Safety

Zürich
  • Founding member of Creator Feature Access team; steered technical decisions for a team of 12.
  • Implemented high-traffic C++ RPC servers and online+async data processing pipelines.
  • Ensured GDPR and SOC2 compliance while shipping component-based web frameworks (Polymer/Lit) for a global audience.
  • Honed C++ excellence through rigorous internal review and global collaboration.

Software Engineer, Google Shopping

Zürich
  • Honed Java excellence while engineering Manufacturers Center core infrastructure and semantic web extensions.
  • Implemented rich product catalogues using semantic extensions (Ref: https://support.google.com/manufacturers/answer/9389865).
  • Honed expertise in TypeScript and component-based web frameworks (Angular).
  • Delivered features for a global audience in collaboration with international cross-functional teams.

Software Engineer, Next Billion Users

Sydney
  • Architected trust and safety solutions and user data liberation (Google Takeout integration).
  • Full-stack Java development including content classification for spam and hate speech using dependency injection (Guice).

Technical Solutions Engineer, Enterprise Workspace

Sydney
  • Solved complex problems for Google's largest enterprise and gov customers.
  • Engineered and supported the deployment of software stacks for enterprise directory management (LDAP, OpenID Connect, MDM).
  • Scaled customer support and contact center operations through technical automation.

E-Commerce Startup (Founder)

Technical Director

Sydney
  • Architected and implemented bespoke CRM, inventory control, and automated warehouse systems.
  • Scaled operations by building a custom PXE-bootable OS environment for automated auditing and NIST 800-88 compliant media sanitization.

Founder & Managing Director

Sydney
  • Led bootstrap growth to $3M annual revenue through custom automation and technical strategy.
  • Engineered a bespoke e-commerce platform that reached $1.5M+ annual sales by prioritizing trust and technical simplicity.

Education

Bachelor of Engineering (Telecommunications), University of Sydney (2008).

Thesis collab with CSIRO: Successfully ported a TCP/IP stack to a 16-bit DSP platform for wireless localisation.

Connect on LinkedIn

Beyond Engineering

  • I am a private pilot and I love flying in the Alps and on the coast of NSW Australia.
  • I live in Zürich and love the mountains—hiking in summer and skiing in winter.
  • On my calendar, you might see a half-day 'hold for skiing' for a quick session in Hoch Ybrig. I never get over how cool it is to live somewhere where this is possible.
  • My German level is currently B1 and I am actively working on improving it.
  • I have been known to bring a thermos of home-made pour-over coffee to a meeting.

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